Shaddai Health Solutions Excellence

Shaddai Health
Solutions

Your trusted partner in healthcare operations excellence. We handle credentialing, billing, and administrative services so you can focus on patient care.

Our Partnership

Your Partner in
Healthcare Excellence

Behind every successful practice is a team that truly understands the challenges you face every day. At Shaddai Health Solutions, we're more than just a service provider—we're your dedicated partner.

We bring both expertise and genuine care to every practice we serve. Our approach is personal, our commitment is unwavering, and our goal is simple: to help you focus on patient care.

Shaddai Team Collaboration

Our Mission

"To be the trusted operational backbone for healthcare providers, delivering personalized support that transforms administrative complexity into seamless efficiency—so you can dedicate your energy to what truly matters: your patients."

5+
Team Members
Solo-50+
Practice Sizes
Excellence

"Operational clarity leads to clinical excellence."

Leadership Bio

Led with
Purpose & Integrity

Abigail - CEO & Director

Abigail

CEO & Director

With over seven years of progressive leadership experience in healthcare administration, the CEO and Director of Shaddai Health Solutions, LLC leads with purpose, integrity, and a servant-leadership mindset. Her career journey spans roles including Administrative Assistant, Patient Care Coordinator, Compliance Officer, medical Biller, Assistant Program Manager, and Program Manager—providing her with a deep, hands-on understanding of healthcare operations at every level.

Guided by faith and a commitment to excellence, she founded Shaddai Health Solutions on the belief that God is a source of strength, provision, and sufficiency—reflected in the name Shaddai.

Colossians 3:23 & Genesis 17:1

Her leadership is grounded in wise stewardship and diligence, striving to do all work with excellence and intention while serving healthcare providers with reliability and care.

As a trusted operational backbone for healthcare organizations, Shaddai Health Solutions delivers personalized administrative support that transforms complexity into seamless efficiency. Rooted in the conviction that true support empowers others to thrive, the organization operates with the assurance that every need can be met through thoughtful service and strong operational foundations—allowing providers to focus on what matters most: delivering compassionate, high-quality care to their patients.

Our Distinction

What Sets Us Apart

We go beyond traditional billing services to offer comprehensive operational support that truly understands the unique needs of your practice.

Administrative Support

Administrative
Assistant Services

Think of us as an extension of your team. We provide dedicated administrative support that most billing companies simply don't offer—from phone support and patient communication to seamless intake coordination.

  • Patient communication & phone support
  • Intake coordination & appointment scheduling
  • Workflow assessed to match your practice style
Authorization Services

Prior Authorization
Excellence

We handle the entire authorization process from start to finish, navigating the complexities with insurance companies so you can focus on patient care. This is a critical area where most practices struggle, and we turn it into an efficiency.

  • End-to-end prior authorization management
  • Proactive tracking & insurance follow-up
  • Minimal clinical staff interruption
The Shaddai Difference

From Administrative Chaos to Strategic Clarity

High Denial Rates
Proactive Denial Management
We fight for every dollar. 98% clean claim rate ensures predictable cash flow.
Credentialing Delays
End-to-End Enrollment
Providers start seeing patients sooner. We handle CAQH and payer timelines.
Staff Burnout
Dedicated Admin Support
Your team focuses on patients, not phone calls. We act as your backend office.
Fundamentals

Built on Trust and Excellence

100% HIPAA Compliance

Your patients' privacy is sacred. We maintain the highest security standards with rigorous protocols and ongoing training.

Approach

Personalized Approach

No two practices are alike. We take time to understand your specific needs and adapt our services accordingly.

Financial Insights

Clear, detailed reporting that helps you understand your practice's financial health at a glance.

Our Expertise

Specialties
We Serve

While we support various healthcare models, we have deep, specialized expertise in these core areas.

Family Practice

From solo practitioners to large groups, we manage the high-volume needs of primary care providers.

Mental Health

Specialized billing and authorization management for behavioral health and psychiatric practices.

Substance Use Disorder

Navigating the complex regulatory and billing landscape for recovery and treatment centers.

Support & Guidance

Frequently Asked Questions

We believe in transparency. Here are answers to the questions we hear most often.

How does billing percentage work?

We charge 4-6% of collections, which means you only pay when you get paid. This performance-based approach aligns our success with yours—when your practice thrives, we thrive. It's a partnership built on shared goals.

What's included in credentialing?

We handle everything from initial provider enrollment with insurance companies to re-credentialing, ongoing maintenance, and proactive monitoring of expiration dates. Think of it as having a dedicated credentialing specialist who never misses a deadline.

How long does setup take?

Most practices are up and running within 2-4 weeks. We've refined our onboarding process to be as smooth and efficient as possible, minimizing disruption while ensuring everything is set up correctly from day one.

Are you HIPAA complaint?

Absolutely. HIPAA compliance isn't just a checkbox for us—it's fundamental to everything we do. We maintain rigorous security protocols, encrypted systems, regular staff training, and comprehensive business associate agreements to protect your patients' information.

What makes you different from competitors?

While many companies focus solely on billing, we provide a comprehensive suite that includes administrative support and authorization services—areas where practices often struggle the most. We're not just a vendor; we're a true operational partner invested in your success.

Do you work with my specialty?

We specialize in Family Practice, Mental Health/Behavioral Health, and Substance Use Disorder Clinics. Whether you're a solo practitioner or managing a 50+ physician practice, we have the expertise to support your specialty's unique requirements.

What's the contract length?

We ask for a 12-month commitment, which gives us time to truly understand your practice, optimize your operations, and demonstrate the value we bring. Building a strong partnership takes time, and we're in this for the long haul.

How do we get started?

It starts with a conversation. Schedule a complimentary consultation where we'll take time to understand your practice, discuss your challenges, and explore how we can help. No pressure, just honest dialogue about what's possible.

What size practices do you work with?

From solo practitioners to multi-provider practices with 50+ physicians, we scale our services to fit your needs. Every practice deserves excellent operational support, regardless of size.

Do you offer authorization services?

Yes! This is one of our specialties and something we're particularly proud of. We handle the entire prior authorization process—from initial submission through approval—because we know how critical timely authorizations are for patient care and your practice's cash flow.

Background

HELLO

Let's Talk About Your Practice

Ready to
reclaim your
time?

"Every practice has unique challenges. Let's have a conversation about yours—no sales pitch, just an honest discussion about how we can help you."

Schedule consultation